FAQs

How do I collect an Ex-Works order from Power Jacks?

All collection drivers must provide three out of the following six pieces of information in order of successful collection of goods. If a collection driver fails to provide three pieces of information then the driver will be turned away from despatch until they are able to provide the information required.

Information to be provide for collection (3 out of 6 required for successful collection):

  1. Power Jacks sales order number
  2. Full customer address
  3. Full final delivery address, i.e ship to address on Power Jacks paperwork
  4. Customer order number
  5. Power Jacks case number
  6. Power Jacks reference number

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